AI Business Solutions Manager

BAT is evolving at pace into a global multi-category business. We are on a mission to decrease the health impact of our industry.
To achieve our ambition, we are looking for colleagues who are ready to Be The Change. Come, join us on this journey!

SENIORITY LEVEL: Experienced Professional

FUNCTION: Technology Solutions

LOCATION: Dubai, UAE

The AI Business Solutions Manager drives AI initiatives aligned with business strategy, fostering innovation and ensuring Responsible AI practices. This role involves building partnerships, staying ahead of trends, and collaborating with internal teams to deliver impactful outcomes. This role will drive the adoption of AI technologies across business units, boosting efficiency, productivity, and innovation. It will also help cultivate new capabilities, supporting BAT’s commitment to A Better Tomorrow.

• Collaborate with multi-functional teams to define project requirements, objectives, and technologies related to AI.
• Conduct research to stay up to date with the latest advancements in the technology industry with focus on: Generative AI, machine learning, and deep learning techniques.
• Find opportunities to integrate new technologies into new and existing systems, platforms and processes.
• Support and establish effective guidelines and standards for implementing Generative AI applications within the organization.
• Identify and explore new use cases through active engagement with clients and the developer community / supplier eco system.
• Actively engage with and grow our community of developers, users, and enthusiasts. Attend and speak at industry conferences, workshops, and meetups.
• Engage in webinars, workshops, and training sessions to educate and encourage builders and other collaborators about the potential of Generative AI.

ESSENTIAL

• Leadership and Influence: Demonstrate solid leadership skills, inspiring and guiding cross-functional teams to achieve AI-related goals.
• Business & Technical Competence: Demonstrated knowledge of AI technologies and their potential applications within the business context.
• Attitude Towards Innovation: Demonstrated track record of encouraging an innovative attitude, fostering creativity, collaboration, and a willingness to take calculated risks.
• Experimentation & Innovation with Technology: Keeping up-to-date with the latest advancements in AI and related technologies, continuously seeking opportunities for improvement and innovation.
• Responsible AI: Ensuring that all AI initiatives adhere to (internal and external) ethical standards and regulatory requirements, promoting transparency, fairness, and accountability in AI usage.

Experience Required

• Experience in managing programs & projects for digital transformation, technology application, operational business processes, and vendor performance.
• Excellent problem-solving skills, with the ability to think critically and creatively to develop innovative solutions.
• Strong communication skills, with the ability to effectively convey complex technical concepts to a diverse audience.
• Proactive approach, with the ability to work both independently and collaboratively in a fast-paced, dynamic environment. Able to implement innovative ideas.
• Experience in working within a matrix organizational structure.
• Strong working relationships with technology partners.
• Experience managing near shore and offshore teams.
• Experience with delivering AI related initiatives is preferred.
• Project management and governance experience preferred.

Technical / Functional / Leadership Skills Required

• Technology generalist with the ability to deep dive as needed.
• Able to scan and understand technology trends and major vendor roadmaps.
• Ability to identify business implications of new technology.
• Understand business goals & priorities.
• Ability to generate business value realization drafts for the technology proposed or implemented.
• Maintains a good General knowledge of how the business functions.
• Follows evolving market trends for Retail & Consumer goods industry.
• Able to build and maintain relationships at all levels of the organization.

Education / Qualifications / Certifications Required

• A bachelor's or higher degree in Computer Science, Computer Engineering, Business management or a related field.
• Excellent problem-solving skills and attention to detail.
• Effective communication and collaboration abilities.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.

BENEFICIAL

• Familiar with Information Security standards and effective approaches.
• Experience in Vendor Performance Management.
• Technical experience on new technologies, particularly AI / Data & Analytics.

What we offer you?
•    We offer a market leading annual performance bonus (subject to eligibility)
•    Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
•    Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
•    You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
•    We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.